The schedule below provides details of HKA's personnel available as at January 2026.
Local Government roles and pricing are based on the following:
- Partner or Principal - The most senior and experienced staff within the organisation
- Senior Manager - Senior staff with a broad range of experience.
- Manager - Manager level staff with relevant experience.
- Senior Consultant - Senior staff who are experts in their particular area.
- Analyst - Staff who provide support roles.
- Office Support - Office support staff.
The following Table provides details of HKA personnel, scheduled in accordance with the above roles, including details of services provided and relevant experience.
Keywords: APAC personnel, LGP, Local Government Procurement, Local Buy
| NAME Including qualifications and memberships |
ROLE TITLE / EXPERIENCE LEVEL |
SERVICE DESCRIPTION |
RELEVANT EXPERIENCE |
| Peter Aynsley BSc (Architecture) University of NSW, 1979 Master of Applied Project Management, University of Adelaide (coursework) P30 Foundation, ILX (coursework) Member, Project Management Institute Member, Australian Institute of Project Management |
Principal/Partner (The most senior and experienced staff within the organisation) |
PMWeb Implementations - Executive Oversight - Project Director - Requirements Lead - SME as below Advisory - SME for PMO/ Program/Project/Contract management - Chairman and Member of Expert Review Panels for government and private sector clients - Due diligence and advisory services across multiple industries Project Delivery Project Director, Project Manager and Superintendent on capital works projects Project Director and Project Manager on technology projects including telecommunications and digital media |
PMWeb implementations - Project Director for all PMWeb implementations in APAC, including Transport for NSW; Endeavour Energy; WA Housing Authority; NSROC (Councils of Ryde, Lane Cove, Hunters Hill, Willoughby, Mosman and Ku-ring-gai); Ministry of Economy Fiji; Touchstone Partners; TSA Management; Cheetah Resources; Homes Tasmania; Hong Kong & Shanghai Hotels Ltd; and DFS Group Limited (Hong Kong). - Executive oversight and implementation services for Colorado Department of Transportation, City of Oakland (Project Director); Shell Information Technology; San Diego County Regional Airport Authority; City of Tempe, Ramsey County, Los Angeles Development Authority and numerous others Advisory - Transport for NSW Expert reviews including $135 million upgrade of Wynyard Station (Chairman), $220 million in technology works to the Tangara Fleet (Chairman); purchase of the $3 billion intercity rail Fleet; $430 million Northern Beaches roads project; $550 million bus head start program; and $100 million Riverina freight & logistics centre - Numerous due diligence and advisory engagements for clients including the NSW Premier's Department, Department of Finance and Services, Public Works, Endeavour Energy, Commonwealth Bank, National Australia Bank, Grant Samuel; Security Pacific/Bank of America, World Bank’s International Finance Corporation; CSR Limited, TMR Queensland, Essential Energy, Network Ten, South Australian Department of Infrastructure & Transport; and others Project Delivery Project Director, Project Manager and/or Superintendent on a large number of projects including: the Whitehorse redevelopment at Camperdown with 7,450m2 fit-out for Worksafe Australia; redevelopment of 450Ha Guthega Ski Resort including all buildings, ski lifts, ski runs, roads and services infrastructure; redevelopment of David Philips Field for the University of NSW; new satellite base facilities across Australia within the ABC’s Second Regional Radio Network; and IT projects including a national digital multimedia network; and a mobile telephony platform with satellite-based tracking, geofencing and automated response. |
| Tyler Monson B.S., Electronics & Information Technology, Brigham Young University, Provo, Utah, 2004 Certified PMWeb Consultant, 2009 Project Management Professional (PMP), 2011 Certified ScrumMaster, 2012 PMI Agile Certified Practitioner (PMI-ACP), 2014 Member, Project Management Institute |
Principal/Partner (The most senior and experienced staff within the organisation) |
PMWeb Solution Oversight Expert: - The Solution Oversight Expert provides additional knowledge and expertise for the entire solution. - Also acts as another executive over the implementation - Provides another touchpoint to help address any concerns by all team members. - Goal is to ensure and oversee implementation success |
- Director of PMWeb Services for HKA and is tasked with project oversight directly related to the implementation of the PMWeb solution - Has worked with more than 200 clients in the construction, government and transportation sectors - Public & Private experience: Tucson Airport Authority, Los Angekles World Airports; The Walt Disney Corporation, Apple, NBC Universal, Regions Bank, CB Richard Ellis, Sacramento Regional County Sanitation District, San Joaquin Regional Rail, Commission, City of San Diego, San Diego County Airport Authority, Port of LA, LA County, Lake Oswego Tigard Water Partnership, Canaveral Port Authority, Brightline, University California Davis Health, Stanford University, Johns Hopkins University, University of Washington, and Arizona State University - Expert in the application of construction industry business software and systems, specifically for project and program management for public owners |
| Michael Konieczka Bachelor of Science in Business Administration, Information Systems, University of Nevada, 2007 PMWeb Certified Consultant, 2011 Microsoft Certified Systems Administration Microsoft Certified Systems Engineer Microsoft Certified Professional |
Manager (Manager level staff with relevant experience) |
Business Analyst / Configuration Lead/Expert - Teaches the core team (Train the Trainer) how to use and configure the system - Helps PMWeb Owner define & prioritise Feature Backlog - Provides Implementation & Product expertise - Leads Configuration sessions - Helps Manage & coordinates PMWeb resources - Provides added support where needed |
- 15 years of IT management and project management experience including 8 years of both network administration and A+ experience - Experience with advisory, consulting, and software recommendations for IT infrastructure installations, site analyses, turnkey and network solutions, and system administration for corporate clients. - International Director of PMWeb Services, PMWeb implementor, oversight to all other project implementations in the Middle East and North Africa as consulting on PMWeb implementations globally in Spain, Germany, Brazil, United Kingdom, Australia and Fiji. - Public & Private agencies experience: Ministry of Economy - Fiji, City of Santa Monica, Grand Egyptian Museum, United Arab Emirates - Dubai Parks, Ministry of Health Hospitals Projects, KSA, Workers Hospitals – Qatar, Bahrain Airport Expansion, Parsons Brinckerhoff – Qatar, Johns Hopkins University, LBA Realty, Safeway Corporation, Home Depot Corporation, Hill International – (United Arab Emirates, Oman, Bahrain, Qatar), Mall of Qatar, Public Private Partnership Housing Projects – Bahrain, Salalah Luxury Beach Resort – Oman |
| Travis Hamera Bachelor of Architecture, California Polytechnic University, SLO, USA Licensed Architect: California Microsoft technologies specialist |
Principal/Partner (The most senior and experienced staff within the organisation) |
Business Analyst / Configuration Expert - Teaches the core team (Train the Trainer) how to use and configure the system - Helps PMWeb Owner define & prioritise Feature Backlog - Provides Implementation & Product expertise - Helps Manage & coordinates PMWeb resources - Provides added support where needed Technology services - Data migration advisory (see separate Category for integration expertise) |
- 15 years of experience managing all phases of capital development - Adept at analysing existing technology utilisation in conjunction with planning and managing the development, deployment and support of new technology solutions. - Extensive knowledge in project controls managing all phases of capital development from early capital planning/programming, through design and construction management, as well as coordinating and providing unique technology solutions to transfer both closeout documentation and record BIM models for facility management. - Public & Private agencies experience: AC Transit, City of Spokane, City of San Diego, Riverside County, County of Tulare, County of Butte, Disney, Apple, Marriott, Johns Hopkins Health System, UC Davis Health, University of Washington |
| Shuva Basu BSc (Electrical and Electronic Engineering), KUET, Bangladesh PMI-certified Project Management Professional (PMP), 2010 Diploma in Building and Construction (TAFE Western Sydney Institute coursework) PMWeb Certified Technician, 2015 Member, Australian Institute of Project Management |
Manager (Manager level staff with relevant experience) |
Business Analyst - Reviews business processes and confirms that configurations are addressing the requirements. - Provides additional support to the configuration leads in determining how to best meet client expectations and goals. Configuration Lead - Leads and undertakes product configuration - Provides Implementation & Product expertise - Helps PMWeb Owner define & prioritise Feature Backlog Project Delivery Project Manager on capital works projects |
PMWeb implementations - Hands-on configuration of PMWeb for Program / Project controls, Contract and Cost Management, with detailed experience in specific configurations for government. - More than 10 years project management experience, including configuration and implementation of PMWeb since 2015. PMWeb implementations include the Government of Western Australia Housing Authority, Endeavour Energy upgrade, Los Angeles County, Northern Sydney Regional Organization of Councils, Align Real Estate (San Francisco), Parson Brinckerhoff (Qatar), Touchstone Partners, Ministry of Economy Fiji, Cheetah Resources, Colorado Department of Transportation, California State University Homes Tasmania; Hong Kong & Shanghai Hotels Ltd; DFS Group Limited (Hong Kong); City of Oakland; Los Angeles World Airports; Port of Los Angeles; and Stanford Health. Project Delivery and Advisory - Project Manager for a range of capital works projects, including mission-critical data centre construction for Standard Chartered Bank, MEP Services and Refurbishment for Citibank; and capital works projects for the Port Authority of NSW, including relocation of Sydney Harbour radar tracking tower, re-integration to the Vessel Tracking System and refurbishment of the Authority's Millers Point offices. - Review of requirements for a new PPM (Portfolio/Program and Project Management) Tool for TfNSW Ticketing & Concessions as part of its PMO Refresh Program. |
| Majida Mansour B.S. Business Information Systems University of Phoenix SQL Server Database Implementation and Design, University of California San Diego Certified PMWeb Consultant |
Manager (Manager level staff with relevant experience) |
Business Analyst / Configuration Lead - Teaches the core team (Train the Trainer) how to use and configure the system - Helps PMWeb Owner define & prioritise Feature Backlog - Provides Implementation & Product expertise - Leads Configuration sessions - Helps Manage & coordinates PMWeb resources - Provides added support where needed |
Over 20 years of as a project controls analyst. - Past 7 years, she has been working as a systems analyst at San Diego County Regional Airport Authority - She has successfully managed the execution of more than 100 software implementation projects, ranging in size from 5 to more than 1,000 users (100k to 5 Million). - Her experience includes performing a variety of technical and user support duties in the implementation, customization, enhancement and administration of the Authority's program mgmt. system software, PMWeb. - Experience: Specialized computer software skills include PMWeb, Prolog Manager, Primavera Contract Manager, SSRS, SSIS, Crystal Reports, Infomaker, SAP Reports, Office, and various other project control systems. - Public & Private experience: City of San Diego, UC Santa Barbara, California State University, Omaha Airport Authority, City of Bend, San Diego County Regional Airport Authority (San Diego International Airport) |
| Jared Pelzer B.S, Applied Management, Grand Canyon University, Phoenix, Arizona Certified PMWeb Consultant |
Manager (Manager level staff with relevant experience) |
Business Analyst / Configuration Lead - Teaches the core team (Train the Trainer) how to use and configure the system - Helps PMWeb Owner define & prioritise Feature Backlog - Provides Implementation & Product expertise - Leads Configuration sessions - Helps Manage & coordinates PMWeb resources - Provides added support where needed |
Seven years of consulting experience across various sectors of the construction and engineering industry, in which he has implemented construction management software and provided process consulting, end user training, and product support. His process consulting expertise includes estimating and project cost management; safety, quality, and commissioning; field execution management; document management; and contract and change management. Jared has a strong industry knowledge in sectors such as Infrastructure, Vertical Construction, and Oil & Gas, gained from conducting dozens of project implementations in the US, European, and Asia-Pacific markets. Jared joined the HKA Tech Team in early 2022 and has been working on a range of PMWeb implementations, including for the City of Oakland and the Colorado Department of Transportation. Prior to joining HKA, Jared provided services for software implementations and support for clients including AECOM, AMAALA, Kiewit, LU Simon, Ledcor Group, Ferrovial ($1 billion SH 99 Grand Parkway, Texas), Graycor, Poyry (Nam Theun 1 Hydropower Project), FLSmidth and Ontario Power Generation, Toronto. |
| Michelle L’Heureux Central Connecticut State University (Marketing/Business), 1995 Certified PMWeb Consultant, 2012 |
Manager (Manager level staff with relevant experience) |
Business Analyst / Configuration Lead - Teaches the core team (Train the Trainer) how to use and configure the system - Helps PMWeb Owner define & prioritise Feature Backlog - Provides Implementation & Product expertise - Leads Configuration sessions - Helps Manage & coordinates PMWeb resources - Provides added support where needed |
- Over 15 years of experience implementing construction project management software for government, education, healthcare and utilities sectors. - She has successfully managed the execution of more than 100 software implementation projects, ranging in size from 5 to more than 1,000 users (100k to 5 Million). - Her experience includes managing projects through the implementation lifecycle including managing budget, scope and schedule as well as business process mapping, design, configuration and end user training. - Public & Private experience: City of Tempe, Orange County Sanitation District (OCSD), Sacramento Regional Sanitation Department (SRCSD), Transport for New South Wales (TfNSW), Miami Museum of Art, Canaveral Port Authority, Lake Oswego-Tigard Water Partnership, Stanford University, Arizona State University (ASU), UC Davis Health, Tufts University, University Health Systems (UHS), University of Southern California (USC), Caltech State, Johns Hopkins Health Systems, Colorado Department of Transportation (CDOT), Dartmouth University, Brightline, HD Supply, CDI Contractors, Morley Builders and Summit Hotel Properties. |
| Stephen Kuenzig B.S., Construction Management, University of Cincinnati Certified PRINCE2 Practitioner Certified PMWeb Technician |
Manager (Manager level staff with relevant experience) |
Business Analyst / Configuration Lead - Teaches the core team (Train the Trainer) how to use and configure the system - Helps PMWeb Owner define & prioritise Feature Backlog - Provides Implementation & Product expertise - Leads Configuration sessions - Helps Manage & coordinates PMWeb resources - Provides added support where needed |
- 12 years of experience in construction management - Experience with setup, implementation and roll out for prominent programs and projects large scale projects, project management, preconstruction planning, scheduling, document control, contract administration, cost control, management and coordination of consultants and contractors, stakeholder communication and reporting, contract closeout, and business process improvement and reform - Private & Public agencies experience, including Transport for NSW, City of San Diego, Endeavour Energy, Port Canaveral, Brightline, Walt Disney, Marriot Vacations Worldwide, NBC Universal, HD Supply, Old CastleBE, Astaldi, Decco Ltd., Clayco, Ventana, Clayco Real Estate (CRG), Strategic Hotels, Anbang, Reality Trust Group, iPic Entertainment, Blattner Energy, Urban Growth, West Connex Revitalization Program, NSW Department of Transportation, North West Rail Link |
| Melissa Kiser
Bachelor of Arts, Criminology, Ohio State University Member, Project Management Institute ‘President’s Award of Excellence’ recipient, April 2014 and April 2018 | Senior Consultant (Senior staff who are experts in their particular area) | Business Analyst / Configuration Lead - Teaches the core team (Train the Trainer) how to use and configure the system - Helps PMWeb Owner define & prioritise Feature Backlog - Provides Implementation & Product expertise - Leads Configuration sessions - Helps Manage & coordinates PMWeb resources - Provides added support where needed | - 10 years experience in project management, project controls, budgeting and analytics. Melissa's skills include software systems implementation; cash flow analytics and reporting; technical training and writing; project accounting and scheduling; process improvement; policy/procedure writing; and budget development - strong communication and interpersonal skills - end to end implementation of PMWeb for the Columbus Regional Airport Authority (CRAA) to replace Oracle PCM - Stakeholder, SME, and steering committee member for Workday implementation - Managed all aspects of CRAA's capital portfolio including creating the annual CIP, project financials, project management information systems, project scheduling, and cash flow |
| Ken Hodgson Associate of Arts and Science, General Studies, Brigham Young University, Utah Microsoft Certified Systems Administrator Microsoft Certified Systems Engineer Microsoft Certified Professional Certified PMWeb Technician |
Senior Consultant (Senior staff who are experts in their particular area) |
PMWeb SQL Report Developer - Create custom reports - Modify existing reports to meet customer needs - Database/ trigger/procedure customisations |
- Over 15 years of information technology (IT) experience with strengths in Microsoft Network Design, Crystal Reports Development, Microsoft SQL, web development and Technical Support - Microsoft Certified Systems Administrator, Microsoft Certified Systems Engineer, Microsoft Certified Professional - Create custom reports, modify existing reports to meet customer needs - Database or Integration customisations - Experience developing and implementing reports, and implementing and administering program management system - Public & Private experience: Sacramento Regional County Sanitation District, San Diego County Regional Airport Authority, Transport for NSW, American University, Johns Hopkins University, University of California Davis, Washington State University, Goldman Sachs |
| Justin Robbins B.S., Computer Science, California State University, Sacramento, 2014 Dean’s honour roll (2011,2012) Certified PMWeb Technician |
Senior Consultant (Senior staff who are experts in their particular area) |
PMWeb SQL Report Developer - Create custom reports - Modify existing reports to meet customer needs - Database/ trigger/procedure customisations |
- 8 years of experience in information technology (IT) with strengths in Microsoft SQL, SSRS, Web Development and Technical Support. His key skills include Microsoft Visual Studio, SSRS, SSIS, SQL, PowerShell, C#, Java, JavaScript and HTML/CSS. - Experience developing and implementing reports and implementing and administering program management systems. - Public & Private experience: Sacramento Regional County Sanitation District, San Diego County Regional Airport Authority, TSA Management, Brightline, AC Transit, Santa Clara VTA, Transport for NSW, Port of Los Angeles and the Los Angeles County Development Authority, City of Spokane, City of Burnaby, Disney, Apple, NBC Universal, Marriott, Strategic Hotels, Goldman Sachs, Amgen, Philips Lighting, Decco, Clayco Inc., Colorado Department of Transportation, OldCastle BE, R.D. Olson, Vanir CM, LBA Realty, Stanford, UC Davis Health, University of Washington. |
| Joseph Reeder B.S., Business Administration, Management Information Systems, San Diego University Certified PMWeb Technician |
Manager (Manager level staff with relevant experience) |
PMWeb SQL Report Developer - Create custom reports - Modify existing reports to meet customer needs - Database/ trigger/procedure customisations |
- 9 years of experience in in business administration and management information systems, reports, triggers, integration processes, developed queries and reports, fixed bugs, improved query/report/program performance, and monitored order process flow and shipping/receiving of inventory. - Computer skills include SQL Server, SSRS, Microsoft Visual Studio, QlikView, MongoDB, MySQL, SAP, Adobe Photoshop, Acrobat, SQL, PowerShell, Python, VBA, HTML, CSS and JavaScript. - Public & Private experience: Transport for NSW, Sacramento Regional County Sanitation District, City of San Diego, San Diego County Regional Airport Authority, Tucson Airport Authority, Orange County Sanitation District, TSA Management, Port of Los Angeles, LA County Development Authority, Disney, Apple, Goldman Sachs, R.D. Olson, Stonemark, CDI Contractors, Vanir CM, Align Real Estate, UC Davis Health, Stanford, Carleton University, Brookfield. |
| Kevin Kennedy University of California, Berkeley , Bachelor of Arts in Mathematics, 2009 MicroStrategy Certified Project Designer (CPD, v9.41) MicroStrategy Certified Report Developer (CRD, v9.41) MicroStrategy Certified Dashboard and Mobile Designer (CDMD, v9.41) Eigenvector Software Certification (PLS Toolbox) Certified PMWeb Technician |
Senior Consultant (Senior staff who are experts in their particular area) |
PMWeb SQL Report Developer - Create custom reports - Modify existing reports to meet customer needs - Database/ trigger/procedure customisations |
- 9 years of information technology (IT) experience with strengths in Business Intelligence software, Dashboard and Report Development, Microsoft SQL, and Analytics. His key skills include Microsoft Visual Studio, SSRS, Tableau, MicroStrategy, Microsoft Power BI, and SQL Server - Business Intelligence Analyst - Focuses include Dashboards, Regression Analysis, and Business Intelligence Software, including dashboards and reports -Public & Private experience: Sacramento Regional County Sanitation District, AC Transit, San Diego County Regional Airport Authority, UC Davis Health, Sandford, NBC Universal, Sandford, Disney, NBC Universal, Marriott, City of Spokane, City of Burnaby, Stonemark, Vanir CM, R.D. Olson, LBA Realty. |
| Adam Cross B.S., Computer Information Technology Brigham Young University, Idaho Associates, General Studies, Everett Community College Database Certification Brigham Young University, Idaho | Senior Consultant (Senior staff who are experts in their particular area) | PMWeb SQL Report Developer - Create custom reports - Modify existing reports to meet customer needs | Adam Cross has 3 years of information technology (IT) experience with strengths in Microsoft SQL reporting and development, web development and Technical Support. His key skills include SQL (Microsoft, MySQL, Oracle), SSRS, JavaScript, and HTML/CSS. Adam's PMWeb experience includes: Stanford University; Stanford LBRE; City of Bend; City or Oakland; City of Tempe; NBC Universal; Colorado Department of Transportation; City of Spokane; Seattle Housing Authority; Ramsey County; Summit Hotel Properties; City of San Jose-San Jose Airport; Placer County; Port of Los Angeles; Orange County Sanitation District; Cal State University; Wells Fargo; Michael Baker International; and Redwood Living. |
| KJ Deo B.S., Computer Information Systems, University of California, Chico | Senior Consultant (Senior staff who are experts in their particular area) | Business Intelligence – Over 12 years of experience in data analytics & reporting using SSRS, Tableau, MicroStrategy, and Power BI Databases – 12 years of experience working with various database platforms including SQL Server, Teradata, and PostgreSQL ETL – 12 years of experience creating SSIS packages to extract, load and transform data | KJ Deol has over 12 years of information technology (IT) experience with strengths in SQL, ETL, Business Intelligence, & Data Analytics. He is currently developing custom reporting solutions and dashboards for clients. His key skills include utilizing Microsoft SQL Server, Microsoft Visual Studio, SSIS, SSRS, Tableau, and Power BI for data integration & data analysis. KJ's PMWeb experience includes UC Davis Health; City of Oakland; City of Bend; JPMorgan Chase & Co; Brightline; Colorado Department of Transportation; Wells Fargo; and Columbus Regional Airport Authority |
| Patrick Mason Bachelor's degree in Music Technology & Business Entrepreneurship, University of Nevada, Las Vegas, 2007 – 2012 Certified Digital Adoption Solution Engineer (WalkMe 2020) Member, WalkMe World User Group Prosci Certified Change Practitioner 2021 LinkedIn certifications 2020-2021, including: - Communicating across cultures - Driving Measurable, Sustainable Change - Leading Change - Leading Change in large, distributed organizations - Change Management Foundations |
Manager (Manager level staff with relevant experience) |
WalkMe specialist - Analysis of process requirements and determination of WalkMe support - Configuration of WalkMe - Training, testing and support post GoLive Requirements analysis and support - Reviews business processes and confirms that configurations are addressing the requirements. - Provides additional support to the configuration leads in determining how to best meet client expectations and goals. Change Management - Various roles to support organisational Business Readiness for new software deployments, including training and organisational change management |
- Over 3 years of experience supporting PMWeb/WalkMe implementations for both public and private entities and has been involved in end-user training for 100+ project managers. - Patrick is the HKA in-house lead for all WalkMe related projects construction project management software for government, education, healthcare and utilities sectors. - HKA Tech is a reseller and provides implementation services for WalkMe, a digital web-based navigation tool that allows for the creation of custom step by step wizards and instructions, a digital adoption platform. HKA Tech offers the WalkMe solution to help organizations ensure PMWeb user adoption and provide a smooth digital transformation for the organization. Patrick works with our clients to implement and configure the WalkMe solution. - Public & Private experience implementing WalkMe: Apple, City of Tempe, Colorado Department of Transportation, JP Morgan Chase and Colorado Springs Utilities. - Change Management for Stanford Health. |
| Kristopher Robuck Master of Business Administration (MBA), West Texas A&M University College of Business 2016 - 2017 Bachelor’s Degree, Business Administration and Management, Nevada State College, School of Business Administration 2014 - 2016 Bachelor's Degree, Business Administration and Management, Montana State University, Billings 2012 - 2013 |
Senior Consultant (Senior staff who are experts in their particular area) |
Business Analyst - Reviews business processes and confirms that configurations are addressing the requirements. - WalkMe configuration and testing. - Provides additional support to the configuration leads in determining how to best meet client expectations and goals. |
- Kristopher has been working with HKA on PMWeb/WalkMe implementations for over 2 years. He has supported implementations for public and private entities. Kristopher is a former Software Implementation Specialist and Project Lead with 3 years of experience, with typical user bases of 20-200+ users. He currently provides support to multiple PMWeb projects and assists in WalkMe related projects. -Kristopher served as a Software Implementation Specialist for docuPAD, CRM, and E-workflow programs for companies throughout the United States. He developed and implemented software installations plans to meet strict deadlines while maintaining composure and professionalism in high stress situations. - Public & Private experience: City of Oakland, City of Bend, California State University, UC Santa Barbara and WalkMe configuration for the Colorado Department of Transportation. |
| Rick Aldridge B.A. Business Marketing, - University of Phoenix Business Administration, CSU, Sacramento A.A. Psychology, Brigham Young University Idaho |
Analyst (Staff who provide support roles) |
General support roles - Administration - Process development - Documentation - Communications - Reporting |
- Over 20 years of experience focused in sales and customer service - Industry Training in Customer Service/Management; Inside/Outbound/Direct Sales; General Sales Techniques Training & Customer Qualifying; and Technical Sales - As a Customer Service Manager with Hill International, Rick focused on several tasks such as supporting current clients, overseeing client’s annually PMWeb renewals, working with clients and internal accounting and teams to help create a smooth billing and collection process, as well as focusing on business development. Rick’s business development duties focused on working new leads, supporting client’s additional software needs by helping them determine and process new products and services, and answering and managing the RFP submission process. - Rick’s Bid responses lead to successful HKA engagements with Watson Land Company, R.D. Olson, The Walt Disney Company, AC Transit, Tucson Airport Authority, City of Spokane, UC Davis Health, Orange County Sanitation District (OCSD), Arizona State University (ASU), City of San Diego, Lake Oswego Tigard Water Partnership, Colorado Department of Transportation (CDOT) and Colorado Springs Utilities |
| Mary Mason Colorado University Mesa 1977 – 1979 English emphasis |
Office Support (Office support staff) |
General support roles - Administration - Documentation - Communications - Reporting |
- 16 years – U.S. Senate / U.S. House of Representatives - 10 years – Hill International / HKA Global, Inc. - Executive Assistance - Administrative Supervisor - Communications Team - Constituency Liaison - Billing – Accounts Receivable Coordinator |