WalkMe's Editor and Mapping the Journey
HKA Tech has implemented WalkMe in PMWeb for major clients including the Colorado Department of Transportation. JP Morgan Chase, Colorado Springs Utilities and the City of Tempe - as well as for one of the world's largest corporations. In each case, WalkMe’s code-free editor was used to proactively guide users to complete business processes across PMWeb, using strategically placed and personalized content delivered at the moment of need.
Users engage with WalkMe content in the form of on-screen guidance, on screen automation, content validation, and so much more. The user experience is simplified by eliminating empty clicks and automating mundane tasks. WalkMe’s ActionBot, a natural language chat interface, can centralize and streamline search, fill in forms and manage convoluted business processes in the one place.